Privacy Policy
How we collect, use, and protect your personal information
This Privacy Policy explains how wind-tern collects, uses, stores, and protects personal information obtained through our website and services. We are committed to safeguarding your privacy and ensuring transparency in our data practices.
Information We Collect
We collect information that you provide directly to us when using our website or services:
- Name and contact details when you submit an enquiry form
- Email address for correspondence purposes
- Information about your event requirements and preferences
- Business name and role where relevant to your enquiry
We also collect certain information automatically when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- Approximate geographic location based on IP address
How We Use Your Information
The information we collect serves the following purposes:
- Responding to enquiries and providing requested information
- Delivering our event planning services
- Communicating about your event arrangements
- Improving our website functionality and user experience
- Analysing website traffic patterns to enhance our services
- Complying with legal obligations
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for specific purposes
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate interests and does not override your fundamental rights
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in delivering our services, bound by confidentiality agreements
- With venue partners and suppliers when necessary to fulfil your event requirements
- When required by law or to protect our legal rights
- In connection with a business merger, acquisition, or asset sale
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for a period of three years following our last interaction.
Your Rights
Under applicable data protection laws, you have the following rights:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Erasure of your personal information in certain circumstances
- Restriction of processing in specific situations
- Data portability where technically feasible
- Objection to processing based on legitimate interests
- Withdrawal of consent at any time where processing is based on consent
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
International Transfers
Your information is primarily stored and processed within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Significant changes will be communicated through our website.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 47 Commerce Street, Manchester, M2 4PW, United Kingdom
Last updated: January 2024